Privacy Policy

This policy explains how Chongqing Gaoliang Network Technology Co., Ltd., operating Soraviue, collects, uses and shares personal information when you visit https://soraviue.com, place an order or contact us.

Information We Collect

  • Contact and order information, such as name, email, telephone number, billing and delivery address.
  • Transaction information, such as products ordered, payment status and limited payment details supplied by the processor.
  • Device and usage information, such as IP address, browser data, cookies and interactions with our store.
  • Communications and information you voluntarily provide to customer service.

How We Use Information

We use information to operate the store, process and deliver orders, provide customer support, prevent fraud, improve our services, comply with legal obligations and send marketing only where permitted or requested.

Service Providers and International Processing

Information may be shared with Shopify, payment processors, logistics providers, analytics providers, professional advisers and authorities when necessary. These providers may process information in countries other than your own and are expected to protect it under applicable requirements.

Cookies and Choices

Cookies support core store functions, preferences, security and analytics. Browser controls can limit cookies, although some checkout or account features may not function correctly. Marketing communications include an unsubscribe option.

Retention and Security

We retain information only for as long as reasonably necessary for orders, support, accounting, legal compliance and dispute resolution. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your Rights

Depending on your location, you may request access, correction, deletion, restriction, portability or objection to certain processing. We may verify your identity and retain information where law requires. To make a request, email service@soraviue.com.

Children

The store is not directed to children who cannot legally enter a purchase contract in their jurisdiction. We do not knowingly collect children's personal information for independent marketing.

Contact Information

Soraviue is operated by Chongqing Gaoliang Network Technology Co., Ltd..

Address: No. 6-22, No. 1 Xinhua Road, Chaotianmen Subdistrict, Yuzhong District, Chongqing, China
Email: service@soraviue.com
Phone: +86 17896476141
Website: https://soraviue.com